ExitLeft reserves the right to alter classes, pricing and terms and conditions at any time.
1. GENERAL STUDIO RULES
1.1 All students must adhere to the ExitLeft code of conduct.
1.2 All students must adhere to the ExitLeft dress code.
1.3 No food or chewing gum is permitted in the teaching studio. Food should only be consumed in the waiting area. Chewing gum is never acceptable.
1.4 Please do not leave any children unattended in the studio for long periods without first discussing with the Studio Manager.
1.5 Early pick up from class should be advised to the Studio Manager or if necessary to the teacher at the beginning of class.
1.6 Students should not use the premises for boisterous play.
1.7 All young students must be escorted to and from the building by a guardian or agent.
1.8 Any student who repeatedly disrupts the class will be dismissed from the class. A parent/guardian and teacher conference must take place before a dismissed student may return to class.
1.9 Students can only enrol in individual singing lessons if they are participating in a Singing and Acting class.
1.10 Individual acting lessons are only available for students who are participating in a Singing and Acting class and who need specific assistance with audition or performance material.
1.11 Students must be participating in a Singing and Acting Class to be a part of any ExitLeft stage shows, public events or corporate performances unless by arrangement with the Owner and Principal.
1.12 ExitLeft does not take students for individual singing lessons if the student is studying with another private singing teacher.
2. STUDENT CONDUCT
2.1 Students are expected to behave appropriately and treat everyone with respect at all times.
2.2 Students are to respect the physical boundaries of other students and staff
2.3 Kindness must be shown to all fellow students. Ostracization, insulting, name-calling, harassment or any other bullying behaviour (including through social media) will not be tolerated.
2.4 Students are expected to follow all instructions from staff members and comply quickly.
2.5 Older students are role models, and therefore are expected to demonstrate appropriate behaviour and language.
2.6 Students must keep communal areas tidy and put rubbish in the bins.
2.7 Students must respect and care for studio costumes, equipment and facilities.
2.8 Students behaving inappropriately will be given warnings and if necessary removed from class.
2.9 ExitLeft reserves the right to withdraw students from the academy for inappropriate behaviour by a student or parent.
3. PARENT/GUARDIAN CONDUCT
3.1 Honesty and integrity are expected.
3.2 Parents/guardians are to demonstrate respect for faculty and staff at all times. If disrespect is shown to a staff member, the family may be asked to leave ExitLeft.
3.3 Parents/guardians to please respect and follow the advice and direction provided by teachers and be supportive of their children’s efforts. It is more important to focus on children’s efforts and long-term progression than whether they currently win or lose.
3.4 Parents/guardians should appreciate that children participate in our class for their own enjoyment and personal development.
3.5 Parents/guardians should please teach their children respect for other students, teachers, adjudicators and examiners and lead by example.
3.6 ExitLeft reserves the right to ask a student to leave the School for inappropriate behaviour by a parent/guardian.
3.7 Parents/guardians should refrain from entering classes unless an arrangement has been made with a teacher. This includes studios not in use and extends to siblings.
4.1 We do not allow parents/guardians to view classes as we like our students to fully focus within the learning environment and to ensure our performances are a surprise! From time to time we will invite parents/guardians to a mini-performance or showing. Occasionally new students may need parental support for the first lesson. Students who are not able to be left unaccompanied after this time may not be ready for classes and their enrolment paused.
5. RESPONSIBILITY TO BE AWARE OF DATES AND EVENTS
5.1 It is the responsibility of the parent/guardian to be aware of all ExitLeft activities, such as rehearsals, concerts and events, extra classes, and dates ExitLeft is open or closed. ExitLeft will send emails/SMS to parents/guardians.
5.2 It is the responsibility of the parent/guardians to inform ExitLeft of any address, telephone, or email address change.
6. COMPETITIONS AND EXAMS
6.1 ExitLeft may participate in local eisteddfods and exams throughout the year, both in solo and group items. Participation is encouraged but is not compulsory.
6.2 Other group competitions and exams throughout the year are entered at the Owner and Principal’s discretion.
6.3 Parents may enter students in any competition and exams but will be solely responsible for attendance and accompaniment.
7. CONCERTS AND PERFORMANCES
7.1 Student involvement in concerts and public events is encouraged but is not compulsory.
7.2 Students can join an ExitLeft stage show by application. Once accepted performances are compulsory. Exceptions may only be made at the Owner and Principal’s discretion. Rehearsal schedule and commitment requirements will be made available when applications open.
7.3 We request full attendance at final rehearsals prior to performances. Rehearsals may take the place of weekly lessons in the preceding week(s) therefore no reimbursement of fees will be applicable.
7.4 ExitLeft reserves the right to re-consider participation in performances and groups by students who miss three or more classes/rehearsals in the final weeks leading to performances.
8. DRESS CODE
8.1 Students are not required to attend class in any specific uniform. Students are to have their midriff covered and for shorts and skirts to be an appropriate rehearsal length.
8.2 Closed-toe shoes are expected to be worn in all classes.
8.3 Dancewear should only be worn to a specified dance rehearsal and is not suitable for any tuition in a one-on-one situation.
9. PERFORMANCE ATTIRE
9.1 Students will wear costumes or uniforms as specified by ExitLeft.
9.2 Students are to turn up to performance with neat hair, and girls with long hair should have it styled to suit the performance. Older girls are encouraged to wear suitable makeup depending on the event.
9.3 Students must wear the performance attire correctly.
9.4 Clothing should not be damaged, dirty or un-ironed.
10. TUITION FEES
10.1 Tuition fees are invoiced by the term.
10.2 Once enrolment has been processed payment for the term is due and payable. No refund will be offered for change of mind or early withdrawal.
10.3 If a Student is away for 3 or more weeks and notification is given at least one week in advance, at the discretion of the Owner and Principal, tuition for the missed period may be credited to the next terms account. A credit will not be available for Accelerate or Blaze classes if student is involved with the Bonus Musical Program.
10.4 Payment methods include direct deposit, Paypal and Stripe online and Eftpos in person. ExitLeft does not accept cash payments.
Direct deposit details:
Account Name: ExitLeft
BSB: 067 000
Account No: 10308049
Reference: Student’s full name
10.5 To arrange to make weekly payments please email info at exitleft.com.au to arrange a payment plan.
10.6 Payments may be made via Paypal and Stripe through the Dance Studio Pro portal but a small additional transaction fee may apply.
10.7 Enrolment is ongoing from the date of commencement.
10.8 Payment must be made by the due date otherwise late fees may be applied. If account is not paid it will be referred to a collection service. Collection service fees will be passed on to the client. Late fees are currently $20 per 14 days overdue.
10.9 Students are only able to withdraw from the Academy at the end of term.
10.10 Notice of withdrawal must be given to ExitLeft in writing to info at exitleft.com.au prior to the commencement of the term.
10.11 If notification is received after the first day of the term you will continue to be billed for the term.
10.12 For the avoidance of doubt, please note: All enrolments are ongoing and withdrawals need to be advised in writing to info at exitleft.com.au prior to the first day of term. Once an enrolment has been processed payment for the whole term is due and payable, unless prior arrangements have been made and agreed in writing by ExitLeft. In the event of a withdrawal during term, payments will continue until such time as the full amount owing has been received. No refunds will be offered.
11.1 The ExitLeft Workplace Health and Safety Policy outlines our commitment to our students, customers and visitors.
11.2 It is the responsibility of the Parent/guardian and student to notify their teacher in the event of injury, medical condition, or allergies suffered by your child.
11.3 Basic first aid is available to every student. Due to government regulations, we are unable to provide anyone with Panadol or equivalent medication.
11.4 In the unlikely event of injury requiring treatment by a doctor, an ambulance will be called to the studio. Any Parent/guardian opposed to this should advise this on enrolment. Every effort will be made to contact the Parent/guardian if this situation arises.
12.1 Performance can be a physical activity and the teacher or teaching assistant may have to assist your child’s understanding of an action, posture or position by physical contact e.g. assisting students to move into a line, checking breath support. You consent to employees, sub-contractors, contractors and directors of ExitLeft having contact with your child in this regard.
12.2 Should your child hurt themselves, you consent to employees, sub-contractors, contractors and management of ExitLeft to attend to your child whilst ExitLeft wait for the nominated guardian to take over.
12.3 Your child’s enrolment into an ExitLeft class is voluntary and participation in the class and the activities may involve numerous risks of injury, including sprains and falls and you are aware these are risks for your child.
12.4 ExitLeft classes may take place at times in locations other than the studio. You consent to your child attending these excursions with us, within walking distance of the studio.
13.1 ExitLeft reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes.
13.2 If a substitute teacher is unavailable, missed classes will be made up or a refund/credit note given.
14. MISSED LESSONS AND MAKE-UPS
14.1 No make-up lessons will be given for missed lessons unless absence is due to serious illness and prior arrangements have been made.
14.2 No refunds or pro-rated tuition are given for missed classes (school activities do not qualify for make-up classes).
14.3 If your child is involved in a special ExitLeft performance or event, the rehearsals and performances for this event may replace their regularly scheduled class or lessons and the cost is written against weekly lesson fees.
15. UNEXPECTED INTERRUPTION OF CLASSES
15.1 If ExitLeft must cancel classes due to an Act of God or events beyond our control such as power outages, the missed lessons will be added on to the end of the teaching year. No refunds or make-up classes will be applicable.
16. PHOTO RELEASE
16.1 Enrolment in ExitLeft provides permission to take photographs and video and use the name of the student in brochures, websites, social media, posters, advertisements and other promotional materials.
17. BUSINESS MATTERS
17.1 Business matters must be directed to the Office Manager or to the Owner and Principal in the first instance. To voice concerns or questions with the Owner and Principal, please make an appointment for a scheduled meeting.
17.2 Teachers should not be contacted via their personal social media accounts.
18. RELEASE AND DISCLAIMER
18.1 Enrolment in any class or private lesson constitutes an agreement to a waiver of liability for injuries or illness contracted while a student is at the Studio.
18.2 Clients assume full responsibility for any and all damages, injuries (including death) or losses that he/she may sustain or incur, if any while attending, practising, participating in, or witnessing any class or private session part of the ExitLeft program, occurring in or about ExitLeft premises. Clients assume full risk, waive all claims and release and hold ExitLeft, its instructors, or partners of said program, individually or otherwise harmless for any and all claims for injuries or damages.
18.3 In consideration of (client) participation in and the use of ExitLeft facilities, he/ she hereby releases and covenants not to sue ExitLeft, its owners, directors, offices, employees, representatives, agents, trustees and lessees from any and all present claims resulting from ordinary negligence and inherent risk of use of facilities and equipment of ExitLeft including but not limited to any loss, injury, damage or liability sustained by him/her while on or about the premises of ExitLeft.
19. LIMITY OF LIABILITY
19.1 ExitLeft does not exclude or limit – a. The application of any provision of any statute (including the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of this clause 12 to be void; or
b. Direct losses and damages that arise only as a result of ExitLeft’s gross negligence (which means where ExitLeft commits an act or allows an omission to occur in reckless disregard the consequences of the act or omission).
19.2 Except where clause 19.1 applies, ExitLeft excludes all statutory liability, tortious liability (including but not limited to liability in negligence), the general law or statute, liability for all direct, economic, consequential or indirect losses, expenses, damages and costs incurred by you, arising out of or relating to the attendance at class, including, but not limited to, liability for gross negligence and except to the extent of clause 20.1(a), ExitLeft is not responsible or liable for any indirect consequential or economic damages.
Terms and Conditions authorised by: Ian Williams, Owner and Principal Date: 1/1/2024